Will my wireless connection work at any of Temple’s wireless zones?
Once you set up your laptop using the instructions on this site, it will work in any of the wireless zones listed on this site

Does my residence hall room offer wireless Internet access?
Individual residence hall rooms do not offer wireless Internet access. Some of the residence hall lounge areas, however, do offer wireless access. Click on the locations tab on the top of the screen for residence hall wireless zone locations.

What type of wireless card should I purchase?
Temple’s Wireless Zones use the 802.11b (Wi-Fi) standard. To use the wireless zones, you will need an 802.11b or compatible wireless card.

I’ve heard that the 802.11g standard is newer than 802.11b. Should I purchase this type of card?
The 802.11g protocol is a newer standard which has the potential for faster speeds and is also backward compatible with 802.11b. Since Temple’s wireless zones use the 802.11b protocol, however, Computer Services recommends purchasing an 802.11b card.

How much does a wireless card cost?
802.11b wireless cards cost approximately $50.

How do I install a wireless card?
Because of the variety cards and operating systems, it is best to follow the manufacturer’s installation instructions. If you need assistance with setting up your wireless card, please contact the Computer Services Help Desk (Wachman Hall, Ground Floor, 215-204-8000) during normal business hours.

Can I use an Apple Macintosh or is the network only available for PC laptops?
Temple’s wireless network zones are accessible from either platform as long as you have an 802.11b or 802.11g wireless card. If you are using a Mac, you must be running Mac OS 9 or above.

Do wireless cards consume a lot of power?
Yes. Laptop batteries are depleted considerably faster when using a wireless card.

On certain occasions, I have trouble connecting, even though I am within a wireless network zone. Why is that?
Wireless networks behave similarly to cellular phone technology in that you may sometimes encounter “dead” zones. In this case, try moving to another location within the wireless zone. The Office of Telecommunications is working with our wireless vendor, Symbol Technologies, to address these kinds of issues.

I can barely see my computer screen outside. Is there something I can do to improve the display?
When outside in daylight, it may help you to raise the brightness level on your screen. Note that on some laptops you must use a certain combination of keyboard keys to adjust the brightness level. If you are unsure how to adjust to the brightness level on your screen, refer to the documentation that came with your computer.