Welcome to the FOX SCHOOL HRM Department!
The Human Resource Management Department recognizes that a company's people are its ultimate product and strategic advantage. Consequently, we acknowledge the necessity of creating synergies between the human and business side of the enterprise. Our goal is to develop ethical leaders and managers who understand that commitment to employee well-being and talent development enhances an organization’s productivity, reputation, and sustainable profits. Courses offer theoretical perspectives and practical skills in traditional areas of HR (recruitment/selection & succession planning, training & talent development, compensation & benefits, and employee relations & public policy/compliance) emphasizing both local and global considerations. Students also take courses designed to enhance their interpersonal leadership skills including communication, negotiation, conflict management, and team building. Read more...
CALENDAR OF EVENTS
Student Awards Ceremony - May 9th, 4-5 pm, 7th Floor Alter Hall
Commencement - May 10th, 1-3 pm Liacouras Center
Congratulations! to the following HRM Department Awardees for 2012:
HRM Faculty Award - Celia Hall
J. Joseph Loewenberg Outstanding Achievement Award - Val Spinosi and Steve McGorry
Human Resource Management Award - Thomas Cusack
HRM Leadership Award - Kiara Robinson (Main Campus); Jeannine Rudolph (Ambler Campus)
HRM Alumni of the Year - Michael Guglielmo, Sr. VP of Talent Acquisition & Development, Genesis Healthcare
HRM Internship Provider of the Year - Kathi Peterson of WHYY.org
Congratulations to our HRM Majors for the following Fox School and International Competitions/Awards:
Alter Research Scholar Outstanding Thesis – HRM Major, Zhao Liu; Advisor: Stuart Schmidt
Curtis Bicker Award: Valerie Spinosi
Irving Kessler Memorial Award: Zhao Dan Liu
Samuel Mink Memorial Award: Sabrina Volpone
2nd Place: IT Risk Management Track, 2012 AIS Leadership Conference and Student Competition, Valerie Spinosi
Beta Gamma Sigma--the highest recognition a business student anywhere in the world.
Our 2012 inductees:
Seniors:, Thomas Cusack, Marion Geillon, Angela McGettigan, Stephen McGorry, Janet Moore , Valerie Spinosi, & Stephanie Tropp
Juniors: Christina Bratton, Robert Cavanaugh, Katlyn Demuth, Ellen Higgins, Joseph Leva, Galina Turilina
HRM Faculty in the news
Racioethnic consistency between retail employees and customers boosts profit
A new study led by Derek Avery, associate professor of human resource management, finds that a retail store can gain or lose nearly $100,000 in annual revenue, depending on how closely the race of its employees matches that of its customers. While many in the retail industry believe it's smart to reflect the race of customers on the sales floor, this study quantifies how doing so can affect the bottom line. The researchers found that the effect can be even more pronounced for stores with a higher number of minority customers, who may tend to return to stores with a higher representation of their race on staff.
BizEd magazine | May 2012
Temple class offers HR students view of real world
Students in “HR on the Ground,” a class at Temple’s Fox School of Business, serve as human-resources consultants to a group of regional Target stores. “This class gives kids a real bird’s-eye view of what the real work world is like,” said professor Katherine Nelson. That’s key at a time when many college graduates are struggling to find work while employers complain that many graduates lack soft skills, such as a professional attitude. Nelson added: “Really good HR people are consultants to their businesses, wherever they happen to be. They are coaching, they are problem-solving, they are strategizing. They have to find solutions.”
The Philadelphia Inquirer | May 6, 2012
Giacalone discusses secrets of success
Professor of Human Resource Management Robert A. Giacalone and two self-help authors recently discussed secrets of success, both at work and in life. Giacalone warned that society focuses on financial success but that the personal sphere of one’s life is equally important. He said success and happiness stem from having a sense of one’s self and staying true to that rather than what the culture emphasizes. “As a society we only focus on money,” Giacalone said. “We need to remember the personal as well as financial spheres of life.”
Larry Kane's Voice of Reason | March 18, 2012
A diary of workplace joy can refocus negative thinking - March 23, 2012
At work, we often overemphasize the things that make us unhappy and neglect to consider those things that went well. The solution is simple: Refocus your thinking with a daily diary of work joy, writes Temple Fox School of Business Professor Robert A. Giacalone. "List the things that went well at work each day. A daily diary of workplace joy refocuses your energy toward more positive things and mitigates the chance that all you will remember of your work day are things you are better off forgetting." CareerBliss
Advice for being completely happy at work - Jan 26, 2012
When people talk about happiness at work, they often talk only about whether they are “happy with their job.” Focusing on the job itself ignores other key components of workplace happiness. In his regular CareerBliss column, Career Healer, human resource management Professor Robert Giacalone shares secrets for true workplace happiness by focusing on what he calls the Human Triangle of Life Happiness. “The Triangle includes job-related, materialistic and intrinsic happiness. When it comes right down to it, the three sides of the Human Triangle of Life Happiness defines the Triangle—so if any one side is weakened, happiness is weakened.” CareerBliss
Choosing a job with good company culture - Jan 17, 2012
Don't end up unhappy because you took a job with a company that has a bad culture. Instead, stay on the lookout for warning signs when you go in for an interview. Robert A. Giacalone, a human resource management professor at Temple's Fox School of Business, offers several suggestions, including researching the company's reputation online. "If they are treating their customers poorly," Giacalone says, "you won't fare any better." U.S. News & World Report
http://news.temple.edu/news/faculty-focus-derek-avery - Dec 11, 2011
The HRM Department's newest faculty member, Dr. Derek Avery is featured in this new Temple Faculty Focus video, talking about his work in Diversity
http://chronicle.com/article/The-5-Species-of-Journal/130016/ - Dec 6, 2011
Dr. Bob Giacaloni was recently featured as a guest writer in the Chronicle for Higher Ed with a commentary on journal reviewers.
In addition, Dr. Giacaloni now has his own perpetual column at Careerbliss, entitled, "The Career Healer":
http://www.careerbliss.com/advice/the-career-healer-becoming-happy-on-the-job/
HRM Students/faculty Featured in Philadelphia Business Journal and Campus Philly http://campusphilly.org/2011/12/01/2011-global-ethics-case-competition/ - Dec 11, 2011
On November 17th, 2011, our HRM-sponsored Fox 2011 Global Ethics Case Competition was a great success and reported in both the Philadelphia Business Journal and Campus Philly. Philadelphia Business Journal editor Craig Ey helped judge the Competition and indicated in his weekly editor's column (December 2, 2012), that he was impressed with the "poise and knowledge" of Fox students and "came away from that afternoon feeling better." He concluded his column with this observation: "At some point, these students will become, like most of us, less idealistic. When that happens, they need to have the tools to navigate a difficult, pressure-filled work environment. Our business landscape might be a different place if Jeff Skilling or Dennis Kozlowski had received some of that training." Professor Steve Pyser, Assistant Professor (practice) was the organizer of the event.
http://temple-news.com/2011/10/17/organization-hosts-former-pa-epa-secretary-as-hr-week-guest-speaker/ - Oct 17, 2011
Fox School of Business dedicates one week at the beginning of October for honoring those who are progressively contributing in their respective field during Human Resource Management Week. On. Oct. 5, Students for Responsible Business brought in Kathleen McGinty, secretary of the Pennsylvania Department of Environmental Protection, to speak with students about her achievements with sustainability efforts .
http://www.CareerBliss.com/blog/poll-results-is-kissing-up-a-good-way-to-get-ahead/ - Sept 27, 2011
“What’s important to recognize when you think about” kissing up” to the boss is that it does work – but that it also backfires,” said Dr. Robert Giacalone, a human resources professor at Temple University in Philadelphia. Whether kissing up is successful or not is a matter of tact, said Giacalone, also co-author of Impression Management: Building and Enhancing Reputations at Work. But, he added, those who undertake to kiss up venture into dangerous territory. “Those who are good at it know they must carefully walk through a minefield,” Giacalone said. “If the boss sees it as an attempt to win her favor, she may react negatively and dislike the employee. They realize that the consequence of getting caught is a far worse predicament.”
As employees spend more time in the office, employers are paying more attention to studies and advice from productivity experts that suggest that the more personal a workspace is, the happier and more productive the employee will be. “Some people hang their awards or their degrees on their walls,” said Robert A. Giacalone, a professor of human resource management at Temple's Fox School of Business. “These are good for image management, but they also remind the person of previous success and that helps bolster them throughout the day.”
The Philadelphia Inquirer - June 13, 2011
Kim Fortunato may be the only corporate executive in America with the title "director of childhood obesity and hunger." Her one job with Campbell Soup Co. is to combat these paradoxically twinned scourges of the poor. Campbell plans to spend $10 million in Camden, home of its headquarters, over the next 10 years to halve the city's extraordinary rates of hunger and childhood obesity. Campbell chose a savvy course in deciding to help Camden residents, said Lynne Andersson, a professor at Temple University's Fox School of Business and an expert on business ethics. "This will help them very much with marketing," Andersson said. "It's smart of them. It may be a veneer, but they appear committed."
Canadian HR Reporter - June 6, 2011
Compassion, not sanctions, is the best response to workplace anger, according to a survey of 194 people who witnessed an incident of deviant behavior at work -- characterized as physical acts, intense verbal displays and inappropriate communication. Deanna Geddes, chair of the Fox School's Human Resource Management Department and the study's author, found no connection between sanctioning an irate employee and solving underlying problems. "Anger is an indicator there is a problem that really needs attention, and a supportive response gives us a chance to start a conversation," she said. "Sanctions very often can prevent that valuable information exchange."
Temple Times - June 2, 2011
A friend once told Arlene Dowd, “Always pick up the biggest brush you have and just start painting.” That’s the approach Dowd, administrative coordinator for the Fox School of Business’ Human Resource Management Department, took with a recent fundraising project — a bird’s-eye-view painting of a packed Liacouras Center. Temple University Athletics provided reprints of the painting to donors to its 110% Campaign who gave $1,000 or more and to continuing donors who increased their commitment by 10 percent.
Human Resource Executive - May 3, 2011
A recent study shows that managers can better resolve workplace issues if they listen to outraged employees instead of just punishing them for angry outbursts. But first, experts say, human resource professionals need to train their managers to discern what's acceptable angry behavior, and how best to handle the underlying causes -- which may or may not be work-related. Often, firing an irate employee does not solve underlying workplace problems, according to Dr. Deanna Geddes of Temple University's Department of Human Resource Management. http://www.hreonline.com/HRE/story.jsp?storyId=533337120
Chicago Tribune - April 19, 2011
Workplace anger is unfairly stigmatized, agrees Deanna Geddes, chair of the department of human resource management at Temple University's business school in Philadelphia. Geddes recently co-authored (with Lisa T. Stickney, University of Baltimore) a study indicating that even strong expressions of anger can bring about positive change in the workplace. "The error people make is when they equate any anger display with aggression," says Geddes. Anger is more often an expression of frustration at a perceived injustice, she says.
The traditional view of workplace anger — unsafe at any decibel level — still prevails, Geddes says, but some researchers are now trying to distinguish between good anger and bad, and some managers are willing to accept reasonable expressions of anger as productive, or at least honest.
http://www.chicagotribune.com/features/tribu/ct-tribu-beyond-desk-rage-20110419,0,5413131.story
KYW Newsradio 1060 - March 31, 2011
Union membership has dropped steeply since the 1980s because of forces such as globalization, new technology and the shift from a manufacturing to a service economy. Now public-sector unions are under attack, too, and the future of organized labor hangs in the balance. John McClendon, associate professor of human resource management at Temple's Fox School of Business, says as unions have declined, the middle class in general has lost ground. "As we see middle-class wages stagnating over the last generation, one of the arguments is that they lack bargaining power," he said.
Philadelphia Metro - March 14, 2011
Providers of diversity training almost uniformly report that fear of litigation is the primary reason companies contact them. But recently, there has been a small shift in thinking: More diversity in the workplace makes for a more competitive business. Derek Avery, an associate professor at Temple's Fox School of Business, explains it this way: "I once asked an executive about her views on diversity, and she said, 'People who say that you shouldn't be diverse have some pretty narrow assumptions about what all the best people look like.' I think that's pretty much the best way to put it."
Strategy+business - Feb. 22, 2011
A study of the negotiating strategies of new employees suggests that the best deal is the most well-rounded one. Those who are willing to collaborate with their new employer and sacrifice some monetary compensation for non-salary benefits felt better about the outcome and their role at the company. They also gained in other ways. “When they collaborate, they raise their salary a bit; get some non-salary benefits like more vacation, better healthcare, or help with education expenses; and walk away thinking it’s a win-win,” says one of the study’s co-authors, Crystal Harold, an assistant professor at the Fox School of Business.
6 ABC - Feb. 24, 2011
About 1,000 members and supporters of Pennsylvania labor unions rallied in Center City last week to support Wisconsin's embattled public workers. Their message: Wisconsin Gov. Scott Walker’s plan to strip collective bargaining rights from nearly all public employees is a deliberate attempt to destroy the middle class. John McClendon, an associate professor at the Fox School of Business who studies labor relations, says Walker’s proposal is unprecedented. “We’ve never seen anything quite like this in terms of an effort to roll back those collective-bargaining rights,” he said. “The implications for this could be very meaningful for other states, Indiana, Ohio and who knows where else.”
Fox 29 - Feb 9, 2011
There were 793 major strikes in the U.S. in 1969 and 1970. Forty years later, there were only 16. John McClendon, an associate professor at the Fox School of Business, says less than 10 percent of the private-sector workforce is unionized, compared to 35 percent in the late 1950s. “If you look at the declining strike rate, that’s perfectly consistent with declining union membership itself,” he said.
Recent Faculty Publications
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Holtz, B.C. & Harold, C.M. (in press). Interpersonal justice and deviance: The moderating effects of interpersonal justice values and justice orientation. Journal of Management.
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Avery, D. R., McKay, P. F., Wilson, D. C., Volpone, S. D., & Killham, E. K. (2011). Does voice go flat? How tenure diminishes the impact of voice. Human Resource Management, 50, 147-158.
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Marks, M.M., & Harold, C.M. (2011). Who asks and who receives in salary negotiation. Journal of Organizational Behavior, 371-394.
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Geddes, D. & Stickney, L. T. (2011). The trouble with sanctions: Organizational responses to deviant anger displays at work. Human Relations, 64(2), 201-230.
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Daymont, T., Blau, G. & Campbell, D. 2011. Deciding Between Traditional and Online Formats: Exploring the Role of Learning Advantages, Flexibility, and Compensatory Adaptation. Journal of Behavioral and Applied Management, 11, 156-179.
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Blau, G. 2011. Perceived Health as a Robust Correlate of Perceived Sleepiness in an Emergency Medical Services (EMS)Sample. Journal of Workplace Behavioral Health, 26, 59-69.
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David, E. M., Avery, D. R., & Elliott, M. R. (2010). Do the weary care about racioethnic similarity? The role of emotional exhaustion in relational demography. Journal of Occupational Health Psychology, 15, 140-153
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Geddes, D. (2010). Online gradebooks: Facilitating Student Self-Monitoring Tendencies and Academic Performance. Decision Sciences Decision Line, 41(5), 1-4.
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Avery, D. R., Tonidandel, S., Volpone, S. D., & Raghuram, A. (2010). Overworked in America? How work hours, immigrant status and interpersonal justice affect perceived work overload. Journal of Managerial Psychology, 25, 133-147.
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Nolan, K.P., & Harold, C.M. (2010). Fit with what? The influence of multiple self-concept images on organizational attraction. Journal of Occupational and Organizational Psychology, 83, 645-662.
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Avery, D. R., & McKay, P. F. (2010). Doing diversity right: An empirically based approach to effective diversity management. In G. Hodgkinson and J. K. Ford (Eds.), International Review of Industrial and Organizational Psychology, (Vol. 25, pp. 227-252), West Sussex, England: Wiley.
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Giacalone, R.A., & Jurkiewicz, C. L. (Eds.) (2010). Handbook of Workplace Spirituality and Organizational Performance. Armonk, NY: M.E. Sharpe (Second Edition).
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Promislo, M.D., Deckop, J.R., Giacalone, R.A., & Jurkiewicz, C.A. (2010). Valuing money more than people: The effects of materialism on work-family conflict, Journal of Occupational and Organizational Psychology, 83, 935-953
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Deckop, J. R., Jurkiewicz, C.L., & Giacalone, R.A. (2010). Effects of Materialism on Work-Related Personal Well-Being. Human Relations, 63, 1007-1030.