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Program Agenda

The program is as follows:

Saturday, April 1, 2006


8:00 - 8:30 AM - Speakman 115

Registration and Continental Breakfast


8:30 - 8:45 AM - Speakman 115

Opening Remarks and Welcome

    Arvind Parkhe
    Professor of IB and Strategy, Strategy Cochran Research Fellow, Fox School of Business & Management, Temple University

8:45 - 10:15 AM - Speakman Hall 115

SESSION 1: Theoretical frontiers of International Outsourcing of Services Research

Discussant:    Dr. Maasaki Kotabe

  • International Outsourcing of Services: Winner, Loser and Strategies
    • Stephen Tallman, University of Richmond
  • International Outsourcing of Services: A Partnership Model
    • Ben Kedia, University of Memphis
    • Somnath Lahiri, University of Memphis
  • Institutional Factors Affecting Offshore Business Process and Information Technology Outsourcing
    • Nir Kshetri, University of North Carolina at Greensboro

10:15 AM - 10:30 AM - Speakman Lounge

Coffee Break


10:30 - 12:00 PM - Speakman Hall 115

SESSION 2: Dissecting the Outsourcing Agreement

Discussant:    Dr. Robert Hamilton

  • Contracting Costs in Outsourcing Partnerships: An Investigation of Termination Provisions
    • Africa Arino, University of Navarra
    • Jeffrey Reuer, University of North Carolina
    • Kyle Mayer, University of Southern California
    • Joan Jane, Hewlett Packard- Spain
  • International Offshoring Services: A Parity Study
    • Kraiwinee Bunyaratavej, Arcadia University
    • Eugene Hahn, Salisbury University
    • Jonathan Doh, Villanova University
  • Trust and Formal Contracts in Outsourcing Relationships- Substitutes and Complements
    • Thomas Mellewigt, University of Paderborn
    • Anoop Madhok, York University
    • Antoinette Weibel, University of Zurich

12:00 - 1:30 PM - Speakman Lounge

Luncheon Remarks

M. Moshe Porat
Dean, Fox School of Business & Management, Temple University


1:30 - 3:00 PM - Speakman Hall 115

SESSION 3: Services Outsourcing: A focus on India

Discussant:  Dr. Janet Murray

  • Global Outsourcing of Electronically Traded White Collar Services: Medical Transcription in India
    • Nikhilesh Dholakia, University of Rhode Island
    • Nir Kshetri, University of North Carolina at Greensboro
  • Offshore Outsourcing of Services: What's in it for India
    • Anindya Bhattacharya, Brooklyn College
  • When Outsourcing is not an Option: International Relocation of Investment Bank Research
    • Michael Grote, J.W. Goethe-University
    • Florian Täube, J.W. Goethe-University

3:00 - 3:15 PM - Speakman Lounge

Coffee Break



3:15 - 4:45 PM - Speakman Hall 115

SESSION 4: Cultural Influences on International Outsourcing of HomeShoring

Discussant:   Dr. Susan Mudambi

  • Elements of Offshore Service Ethnocentrism
    • Shawn Thelen, Hofstra University
    • Tanya Thelen, Independent Consultant
    • Vincent Magnini, Longwood University
  • International Sourcing of Services: The "HomeShoring" Alternative
    • Dustin Crane, Aelera Corporation
    • Jim Stachura, Aelera Corporation
    • Sheila Dalmat, Key Bridges Inc.
    • Rich Metters, Emory University
  • Diversity by Design: The Relationship of Offshore Outsourcing and Culture upon Organizational Performance in the Financial Services Industry
    • Christopher Clott, Saint Xavier University

6:00 PM

DINNER